At Singh Saab Turban, we are committed to providing premium-quality turbans and turban fabrics that meet your expectations. We carefully check and pack every order before dispatch. However, if you receive a product that is damaged, defective, incorrect, or different from what you ordered, we are here to help.
We accept returns for eligible products under the following circumstances:
To be eligible for a return, the product must be unused, unwashed, unaltered, and in its original condition and packaging.
Return requests must be raised within 7 days of receiving the order.
Requests received after the applicable return period may not be accepted.
For hygiene, quality, and product-specific reasons, certain products may not be eligible for return, including:
Important: If you purchase turban fabric by the meter and the fabric has been cut or altered according to your requirements, it may not be eligible for return unless the product is defective or we sent the wrong product.
To request a return, please contact our customer support team within 7 days of delivery.
Please provide:
Our team may review the information and, where necessary, arrange an inspection before approving the return.
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.
We recommend taking clear photographs or a video while opening the package, especially if the outer packaging appears damaged. This may help us verify the issue and process your request more quickly.
After verification, Singh Saab Turban may provide a replacement, exchange, or refund, depending on the nature of the issue and product availability.
Eligible products may be exchanged if:
Exchange requests are subject to product availability.
A product that has simply been used, washed, cut, altered, or damaged by the customer may not qualify for exchange.
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed through the applicable payment method or another suitable method communicated by our team.
Refund processing and bank/payment-provider timelines may vary. Any applicable shipping or payment charges may be deducted where permitted and applicable.
If the return is due to an error on our part, such as receiving a wrong, damaged, or defective product, Singh Saab Turban may arrange or bear the applicable return shipping cost.
For other approved returns, return shipping charges may be the customer’s responsibility.
Cancellation requests should be made as early as possible.
Once an order has been packed, dispatched, or handed over to the delivery partner, cancellation may no longer be possible. In such cases, the customer may need to follow the applicable return procedure.
Customers are requested to accept their orders when delivered.
If an order is refused or returned to us without a valid reason, any refund, reshipping, or applicable shipping charges will be handled according to the circumstances of the order.
All returned products are subject to inspection.
We reserve the right to reject a return if the product:
For return, exchange, or refund assistance, please contact us:
Singh Saab Turban
📞 Mobile / WhatsApp: +91 9478957801
📧 Email: Singhsaabturban@gmail.com
🌐 Website: singhsaabturbanstore.com
At Singh Saab Turban, our aim is to make your online shopping experience simple, reliable, and satisfying. We stand behind the quality of our products and will make every reasonable effort to resolve genuine product-related issues fairly and efficiently.
Premium Turbans for Every Singh
Tradition | Style | Pride
Wear Your Identity Proudly.
