At Singh Saab Turban, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, place an order, or communicate with us.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Full name
  • Mobile number
  • Email address
  • Billing and shipping address
  • PIN code and city/state
  • Order details and purchase history
  • Payment and transaction information
  • Customer service communications
  • Information you voluntarily provide to us

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your information to:

  • Process and confirm your orders
  • Arrange delivery of your turbans and turban fabrics
  • Provide order tracking information
  • Process payments and refunds
  • Communicate with you about your orders
  • Respond to customer support requests
  • Improve our website, products, and services
  • Prevent fraudulent or unauthorised transactions
  • Send important service-related notifications
  • Comply with applicable legal and regulatory requirements
3. Payment Information

Payments made through our website may be processed by third-party payment gateway providers.

Singh Saab Turban does not intentionally collect or store your complete debit card, credit card, banking password, or other sensitive payment credentials on our own systems.

Payment information may be handled directly by the applicable payment service provider according to its own privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember shopping-cart information
  • Understand how visitors use our website
  • Improve website functionality
  • Provide a smoother shopping experience
  • Analyse website performance

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to provide our services, including:

  • Payment gateway providers
  • Courier and delivery partners
  • Website and hosting service providers
  • Technology and analytics providers
  • Customer support service providers
  • Government authorities or law-enforcement agencies where legally required

Such information is shared only to the extent reasonably necessary for the relevant purpose.

6. Order & Delivery Information

To deliver your order successfully, we may provide relevant customer information, such as your name, address, mobile number, and order details, to our courier or logistics partners.

This enables them to process and deliver your order.

7. Communication

After placing an order, you may receive communications from us through:

  • Email
  • SMS
  • WhatsApp
  • Phone calls

These communications may include order confirmation, payment confirmation, shipping updates, delivery notifications, or customer support messages.

We may also send promotional communications where permitted by applicable law. You may request to stop receiving promotional messages at any time.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions
  • Provide customer support
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Meet legal, tax, accounting, or regulatory obligations

When information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.

10. Third-Party Websites

Our website may contain links or integrations to third-party websites, payment services, social media platforms, or other external services.

Singh Saab Turban is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

11. Children’s Privacy

Our website and products are intended for general consumers and are not knowingly directed toward children for the purpose of collecting personal information.

We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

12. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of information where legally permitted.
  • Withdraw consent for certain uses of your information.
  • Opt out of promotional communications.
  • Raise concerns regarding the handling of your personal information.

To make a privacy-related request, please contact us using the details below.

13. Changes to This Privacy Policy

Singh Saab Turban may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws.

Any updated version will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Singh Saab Turban

📞 Mobile / WhatsApp: +91 9478957801
📧 Email: Singhsaabturban@gmail.com
🌐 Website: singhsaabturbanstore.com

Our Commitment to Your Privacy

At Singh Saab Turban, we value the trust you place in us. We are committed to handling your personal information responsibly and using it primarily to provide you with a safe, convenient, and reliable online shopping experience.

Your trust is important to us, and we continuously strive to protect your information while serving you with quality, tradition, style, and pride.