At Singh Saab Turban, we understand that receiving your turban order safely and on time is important. We aim to provide a smooth, reliable, and convenient delivery experience for every customer.

This Shipping Policy explains how we process, dispatch, and deliver orders placed through our online store.

1. Order Processing

Once your order is successfully placed and payment is confirmed, our team begins preparing your products for dispatch.

Before shipping, your order is carefully:

  • Checked for the correct product and quantity
  • Quality checked
  • Properly packed
  • Prepared for safe transportation

Orders are generally processed within 1–3 business days, unless a different timeframe is mentioned on the product page or during checkout.

Orders placed on Sundays or public holidays may be processed on the next working day.

2. Shipping & Delivery Time

After dispatch, delivery generally takes approximately 3–7 business days, depending on your location and courier service.

Delivery times may vary based on:

  • Delivery location
  • Courier partner availability
  • Weather conditions
  • Public holidays
  • Transportation delays
  • Remote or difficult-to-reach locations
  • Unforeseen circumstances

The estimated delivery time is only an indication and should not be considered a guaranteed delivery date.

3. Shipping Coverage

We aim to deliver Singh Saab Turban products across India through our available courier and logistics partners.

Delivery availability may vary depending on the serviceability of the customer’s PIN code.

If your PIN code is not serviceable, we may contact you to discuss an alternative delivery arrangement or cancel and refund the order where necessary.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

From time to time, Singh Saab Turban may offer free shipping or special delivery offers on selected products, orders, or locations.

Any such offer will be subject to the terms displayed at the time of purchase.

5. Order Tracking

Once your order has been dispatched, you may receive tracking details through SMS, email, or WhatsApp, depending on the information provided during checkout.

You can use the tracking information to check the latest status of your shipment.

If you have not received tracking information or are unable to track your order, please contact our customer support team with your Order ID.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address at the time of placing an order.

Please carefully check:

  • Name
  • House/Flat number
  • Street/locality
  • City
  • State
  • PIN code
  • Mobile number

Singh Saab Turban will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Delayed Delivery

Although we work with reliable courier partners, occasional delays may occur due to circumstances outside our control.

These may include:

  • Heavy rainfall or extreme weather
  • Natural disasters
  • Transportation disruptions
  • Strikes
  • Government restrictions
  • Festival-season courier congestion
  • Unexpected operational issues
  • Remote-area delivery limitations

If your order is delayed, please contact us and we will make reasonable efforts to assist you in tracking the shipment.

8. Delivery Attempt

Our courier partner may make one or more delivery attempts depending on its delivery procedures.

Please ensure that someone is available to receive the package at the provided delivery address.

If delivery fails because the customer is unavailable, provides an incorrect address, or refuses the package, additional shipping or re-delivery charges may apply where applicable.

9. Damaged Package

Please inspect the package when you receive it.

If the outer packaging appears seriously damaged or tampered with, we recommend documenting the condition with photographs or video and contacting Singh Saab Turban as soon as possible.

If the product inside is damaged, please contact us within 7 days of delivery in accordance with our Return & Refund Policy.

10. Wrong or Missing Product

If you receive:

  • The wrong turban
  • The wrong colour or variety
  • An incorrect quantity
  • A missing product

please contact us within 7 days of delivery with your Order ID and supporting photographs/videos.

Our team will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.

11. International Shipping

At present, our standard shipping service is primarily intended for deliveries within India.

If international shipping is available for your location, applicable shipping charges, delivery times, customs duties, taxes, and other charges will be communicated separately where applicable.

12. Shipping During Festivals & Sale Periods

During major festivals, holidays, promotional campaigns, and sale periods, order volumes may be higher than usual.

As a result, processing and delivery may take longer than the standard estimated timeframe.

We appreciate your patience during such periods.

13. Cancellation After Dispatch

Once an order has been packed and dispatched, cancellation may no longer be possible.

If the order has already been handed over to the courier partner, you may need to receive the shipment and follow our applicable Return & Refund Policy.

14. Contact Us

For questions regarding shipping, delivery, tracking, or your order, please contact us:

Singh Saab Turban

📞 Mobile / WhatsApp: +91 9478957801
📧 Email: Singhsaabturban@gmail.com
🌐 Website: singhsaabturbanstore.com

Please keep your Order ID ready when contacting our support team so that we can assist you more quickly.

Our Shipping Promise

At Singh Saab Turban, we carefully prepare every order with the aim of ensuring that your favourite turban reaches you safely, securely, and in excellent condition.

We are committed to providing a dependable online shopping experience built on quality, service, tradition, and trust.